Massachusetts has the most consumer-friendly fraud statute in the country: General Laws Chapter 93A. If a business commits an "unfair or deceptive act or practice" against you and refuses a reasonable settlement after a 30-day demand letter, you can win triple damages plus your attorney's fees. The 5 Boston firms below focus on the consumer side of 93A, federal debt-collection (FDCPA), credit-reporting (FCRA), robocall (TCPA), and Massachusetts lemon-law cases. They take strong claims on contingency — the fee-shifting structure means a winning case rarely costs you anything out of pocket.
Talk to a Boston consumer-protection lawyer (free consultation) if any of these is going on:
Most of these claims live in Boston Municipal Court (smaller cases), Suffolk Superior Court (larger cases), or the U.S. District Court for the District of Massachusetts (federal statutes). A Chapter 93A demand letter starts almost every Massachusetts consumer case — it's a structured 30-day chance for the business to settle reasonably before triple damages kick in.
The federal statutes (FDCPA, FCRA, TCPA, Truth in Lending Act, RESPA) all have fee-shifting provisions. Chapter 93A has both fee-shifting and mandatory multiple damages for willful violations. That structure is why consumer-protection law works as a pure plaintiff-contingency practice in Boston — the lawyer gets paid out of the defendant's pocket, not yours.
Single-plaintiff debt-collection, credit-reporting, and robocall cases often resolve faster than 93A cases because the federal statutes have fixed statutory damages (e.g., $500-$1,500 per TCPA call). Massachusetts state-court cases under 93A often run longer because triple-damages and fee-shifting exposure makes defendants fight harder.
Boston firm with a deep Chapter 93A practice — deceptive advertising, predatory lending, insurance bad faith, contractor fraud, and unfair debt collection. Sommer Law writes the demand letter, runs the 30-day response window, and pursues triple damages plus fees in BMC and Suffolk Superior Court when the business refuses to settle reasonably.
Boston consumer-rights practice specializing in Chapter 93A claims. Emphasizes the fee-shifting nature of the statute — when a strong 93A case wins, the defendant business pays the consumer's attorney's fees. Good fit when your dispute is with a business that has tried to lowball or stonewall after your demand letter.
Boston civil litigation firm with a focused consumer-protection practice. Handles 93A demand letters, breach-of-warranty claims, lemon-law cases, and mass-consumer disputes. Good choice when your case has overlapping commercial-litigation aspects (insurance bad faith, warranty disputes, contractor defaults).
Boston-area consumer-protection firm representing individuals against predatory lenders, abusive debt collectors, and aggressive auto-finance companies. Handles FDCPA, TCPA, FCRA, and Massachusetts state consumer-protection claims. Good fit for debt-collection harassment cases and lemon-law / auto-fraud claims.
Practice focused exclusively on consumer-protection litigation, representing individuals in matters involving unlawful debt collection, robocalls, and inaccurate credit reporting. High-volume FDCPA and TCPA practice means deep familiarity with the leading collection agencies and credit bureaus. Strong fit for routine federal-statute cases with clear violations.
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